Legal

Refund Policy

Last updated: June 2026

This page is maintained by MyData Labs LLC. The text below is a starting template — please replace it with copy reviewed by qualified legal counsel before relying on it for compliance, payments, or regulated activity.

We want you to feel confident learning with MyData Labs LLC. This Refund Policy explains when you can request a refund for paid purchases on mydata.fun and how the process works. This policy is part of our Terms of Service.

1. 14-day refund window

You may request a full refund within 14 days of your original purchase date for any paid course or digital product purchased directly from mydata.fun (for example, a Track Pass or All-Access pass). All purchases are one-time — we do not sell subscriptions and do not auto-renew charges. After 14 days, purchases are non-refundable except where required by law.

2. Eligibility

To be eligible for a refund:

  • The request must be made within 14 days of purchase.
  • The request must come from the email address used at checkout.
  • The account must not have violated our Terms of Service (for example, content scraping, account sharing, or abusive behavior).

3. Non-refundable items

  • Purchases older than 14 days.
  • Free items, scholarship seats, or access granted through promotional credits.
  • Items in bundles where the bundle is marked non-refundable at checkout.
  • Purchases made through third-party resellers or gift codes (contact the original seller).

4. How to request a refund

Email info@mydatalabs.org from the address used at purchase with the subject line "Refund request". Include:

  • Your full name
  • The order or receipt number
  • The product or course name
  • A brief reason for the request (optional, but helpful)

We typically respond within 3 business days.

5. How refunds are processed

Approved refunds are issued to the original payment method. Depending on your bank or card provider, the funds may take 5–10 business days to appear on your statement. Once a refund is issued, access to the associated course or product will be revoked.

6. Chargebacks

Please contact us before filing a chargeback with your bank — we can almost always resolve issues directly. Accounts with unresolved chargebacks may be suspended.

7. Changes to this policy

We may update this Refund Policy from time to time. The version in effect at the time of your purchase applies to that purchase.

8. Contact

Questions? Reach us at info@mydatalabs.org.